Refund Policy

Effective Date: January 1st, 2025

We want you to love your purchase. If you're not completely satisfied, we're here to help.

Returns

We accept returns within 30 days of delivery on unused, undamaged items in their original packaging. To be eligible for a return, the item must be:

• Unused and in the same condition that you received it

• In the original packaging

• Accompanied by proof of purchase

We reserve the right to deny any return that does not meet these conditions.

Refunds

Once your return is received and inspected, we will notify you. If approved, your refund will be processed to your original method of payment within 5–10 business days.

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Exchanges

We only replace items if they are defective or damaged upon arrival. Please contact us at [your email] within 7 days of delivery if you need an exchange.

Non-returnable Items

Certain items are non-returnable:

• Gift cards

• Final sale or clearance items

• Customized or personalized products

Return Shipping

Customers are responsible for return shipping unless the item is defective or damaged.

To initiate a return or exchange, contact us at:
admin@muttbros.com
Include your order number and the reason for return.